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deal_with_password_problems [2021/04/05 03:22] john_smith created |
deal_with_password_problems [2021/04/06 00:01] john_smith |
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- | If you are having problems resetting | + | All Shambhala websites use the same username/ |
- | + | ||
- | Check whether your browser isn’t using a stored password or cookie that’s out of date: try logging in in “incognito mode” or with another browser. You can also try by deleting stored cookies or passwords for Shambhala websites in your browser. | + | |
- | + | ||
- | To check your password you can try to log in to various Shambhala websites, for example: | + | |
* https:// | * https:// | ||
* https:// | * https:// | ||
* https:// | * https:// | ||
+ | * https:// | ||
+ | * your local shambhala center' | ||
+ | |||
+ | Here are some steps to follow: | ||
- | If you will be able to access | + | - If your password is not working, click on the "lost password" |
+ | - If you don't see a password reset message (which generally arrives within a few minutes), search for it in your " | ||
+ | - Once you have your new password, make sure that you type your username correctly. No blank spaces are allowed in the username or at the end of it. Punctuation matters. | ||
+ | - Browsers will often save a password (as well as cookies), so you need to make sure that your browser is not using an old password. You could copy and paste the new password (make sure you are not copying empty trailing spaces). If that works don't forget to remove the old password from your browser and save the new one. | ||
+ | - If you have tried to recover your password several times at https:// | ||
- | You should check your spam or junk mail folder to see if the " | ||
+ | If you are able to access any of Shambhala' |