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deal_with_password_problems [2021/04/05 16:32] john_smith |
deal_with_password_problems [2023/01/26 21:41] Pawel_Molenda [Debugging steps] |
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- | If you are having problems resetting your password | + | ====== Dealing with Shambhala Account |
- | Check whether your browser isn’t using a stored password or cookie that’s out of date: try logging into a Shambhala site in “incognito mode” or with another | + | ===== Test on another |
- | To check your password you can try to log in to various | + | Before giving up or " |
- | * https://members.shambhala.ws/ | + | Although you need log into them separately, all Shambhala websites use the same username/password. |
- | * https:// | + | |
- | * https:// | + | |
- | If you are able to access any of them it means your password is correct and there is no need to reset it again. | ||
- | You should | + | ===== Debugging steps ===== |
+ | |||
+ | Here are some steps to follow: | ||
+ | |||
+ | - Please make sure that you are using the last version of your password. Check whether your browser isn’t using a stored password or cookie that’s out of date: try logging into a Shambhala site in “incognito mode” or with another browser. | ||
+ | - Also, try deleting stored cookies or passwords for Shambhala websites that are kept in your browser (this information may be helpful: https:// | ||
+ | - Try typing your password or pasting it into the password field (not taking the browser-supplied default) often fixes the problem. | ||
+ | - If your password is not working, click on the "lost password" | ||
+ | - If you don't see a password | ||
+ | - Once you have your new password, make sure that you type your username correctly. No blank spaces are allowed in the username or at the end of it. Punctuation matters. | ||
+ | - If you have tried to recover your password several times at https:// | ||
+ | |||
+ | |||
+ | If you are able to access any of Shambhala' | ||
+ | |||
+ | * https:// | ||
+ | * https:// | ||
+ | * https:// | ||
+ | * your local shambhala center' | ||