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Both sides previous revision Previous revision Next revision | Previous revision | ||
deal_with_password_problems [2021/04/05 23:53] john_smith ↷ Page name changed from deal_with_password_peroblems to deal_with_password_problems |
deal_with_password_problems [2023/11/13 19:15] (current) john_smith [Debugging steps] |
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- | All Shambhala | + | ====== Dealing with Shambhala |
- | * https://members.shambhala.ws/ | + | ===== Test on another website before resetting it ===== |
- | * https:// | + | |
- | * https://shambhala.org | + | Before giving up or " |
- | * https:// | + | |
- | * your local shambhala center' | + | Although you need log into them separately, all Shambhala websites use the same username/password. |
+ | |||
+ | |||
+ | ===== Debugging steps ===== | ||
Here are some steps to follow: | Here are some steps to follow: | ||
+ | - Please make sure that you are using the last version of your password. Check whether your browser isn’t using a stored password or cookie that’s out of date: try logging into a Shambhala site in “incognito mode” or with another browser. | ||
+ | - Also, try deleting stored cookies or passwords for Shambhala websites that are kept in your browser (this information may be helpful: https:// | ||
+ | - Try typing your password or pasting it into the password field (not taking the browser-supplied default) often fixes the problem. | ||
- If your password is not working, click on the "lost password" | - If your password is not working, click on the "lost password" | ||
- | - If you don't see a password reset message (which generally arrives within a few minutes), search for it in your " | + | - If you don't see a password reset email message (which generally arrives within a few minutes), search for it in your " |
- | - Once you have your new password, make sure that you type your username correctly. No blank spaces are allowed in the username or at the end of it. Punctuation matters. | + | - Once you have your new password, make sure that you type your username correctly. No blank spaces are allowed in the username or at the end of it. Punctuation matters. |
- | - Browser will often save a password, so you need to make sure that your browser is not using an old password. You could copy and paste the new password (make sure you are not copying empty trailing spaces). If that works don't forget to remove the old password from your browser and save the new one. | + | - If you have tried to recover your password several times at https:// |
- | - If you have tried to recover your password several times at https:// | + | - If you have access to the SDB, you are [[https:// |
- | If you are able to access any of Shambhala' | + | If you are able to access any of Shambhala' |
+ | |||
+ | * https:// | ||
+ | * https:// | ||
+ | * https:// | ||
+ | * your local shambhala center' |