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deal_with_password_problems [2021/04/07 00:51]
john_smith 		deal_with_password_problems [2023/01/26 20:24]
john_smith
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 ===== Test on another website before resetting it ===== ===== Test on another website before resetting it =====
  
-Before "resetting" your password, check you username/password combination on another Shambhala site.  (There is a list at bottom.)+Before giving up or "resetting" your password, check you username/password combination on another Shambhala site.  (See the list at bottom of this page.)
  
-All Shambhala websites use the same username/password. Although you log in seeparately and If you reset your password on one of the sites, it will apply to all of them, including the SDB admin view and the following:+Although you need log into them separately, all Shambhala websites use the same username/password.  If you reset your password on one of the sites, it will apply to all of them, including the SDB admin view and the list of sites at the bottom of the page:
  
-You need to log in separately...+ 
 +===== Debugging steps =====
  
 Here are some steps to follow: Here are some steps to follow:
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   - Once you have your new password, make sure that you type your username correctly. No blank spaces are allowed in the username or at the end of it.  Punctuation matters.  Upper- and lower-case letters are different.  Check whether your browser isn’t using a stored password or cookie that’s out of date: try logging into a Shambhala site in “incognito mode” or with another browser. Also try deleting stored cookies or passwords for Shambhala websites that are kept in your browser.   - Once you have your new password, make sure that you type your username correctly. No blank spaces are allowed in the username or at the end of it.  Punctuation matters.  Upper- and lower-case letters are different.  Check whether your browser isn’t using a stored password or cookie that’s out of date: try logging into a Shambhala site in “incognito mode” or with another browser. Also try deleting stored cookies or passwords for Shambhala websites that are kept in your browser.
   - Browsers will often save a password (as well as cookies), so you need to make sure that your browser is not using an old password. You could copy and paste the new password (make sure you are not copying empty trailing spaces). If that works don't forget to remove the old password from your browser and save the new one.   - Browsers will often save a password (as well as cookies), so you need to make sure that your browser is not using an old password. You could copy and paste the new password (make sure you are not copying empty trailing spaces). If that works don't forget to remove the old password from your browser and save the new one.
-  - If you have tried to recover your password several times at https://shambhala.ws/members/account/?recover=1 please use only the last one. You can modify your username and password here (https://members.shambhala.ws/password)+  - If you have tried to recover your password several times at https://shambhala.ws/members/account/?recover=1 please use only the last one. You can modify your username and password here (https://shambhala.org/password)
  
  
deal_with_password_problems.txt · Last modified: 2023/11/13 19:15 by john_smith

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