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deal_with_password_problems [2023/01/26 21:41]
Pawel_Molenda [Debugging steps]
deal_with_password_problems [2023/11/13 19:15] (current)
john_smith [Debugging steps]
Line 19: Line 19:
   - Once you have your new password, make sure that you type your username correctly. No blank spaces are allowed in the username or at the end of it.  Punctuation matters.  Upper- and lower-case letters are different.     - Once you have your new password, make sure that you type your username correctly. No blank spaces are allowed in the username or at the end of it.  Punctuation matters.  Upper- and lower-case letters are different.  
   - If you have tried to recover your password several times at https://shambhala.org/account/?recover=1 please use only the last one. You can modify your username and password here (https://shambhala.org/password)   - If you have tried to recover your password several times at https://shambhala.org/account/?recover=1 please use only the last one. You can modify your username and password here (https://shambhala.org/password)
 +  - If you have access to the SDB, you are [[https://docs.shambhala.info/security/two-factor_authentication|required to use 2-factor-authentication]], which can involve an additional set of variables.
  
  
deal_with_password_problems.txt · Last modified: 2023/11/13 19:15 by john_smith